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- Student Services Assistant
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Student Services Assistant
Ventura County Community College District
Salary: $39,540.00 - $54,720.00 Annually
Job Type: Classified
Job Number: 2018-00786
Location: Districtwide (Ventura County CA), CA
Department: MC - Student Learning
Closing: 4/25/2018 11:59 PM Pacific
- Description
- Multiple Choice Test
- MS Word
- *Keyboarding Skills (@45 nwpm)
This recruitment is being conducted to establish a list of eligible candidates that will be used to fill district-wide, current and upcoming, temporary and regular vacancies for the duration of the list, not to exceed one year. Currently there is one 12 month, 40% assignment at Moorpark College, in Moorpark, CA, pending board approval. There is also an anticipated vacancy located at Ventura College, in Ventura, CA.
Under the direction of an assigned supervisor, perform specialized clerical duties in a student services area such as registration, record maintenance, financial assistance, EOPS, veterans' benefits, disabled student services and counseling services.
Representative Duties
Provide assistance and information to students regarding records, registration, EOPS, veterans benefits, Financial Aid, Disabled Student Services or Counseling services. E
Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for completeness. E
Serve as clerical support for a student services program including receptionist, typing and data entry duties. E
Process applications and forms; review records for changes in status; request transcripts, records and other information needed to determine status of applications and forms. E
Prepare and transmit correspondence for students; verify student status and other related information; respond to requests from educational institutions and agencies; provide information and verification of student status and records. E
Maintain confidential records and files. E
Respond to requests for information from District officials, faculty, and students. E
Monitor student progress to assure program compliance as directed; assist students in a variety of ways according to program needs. E
Operate computer terminal to update student records, generate reports and verify student information. E
Prepare letters and other correspondence. E
Resolve issues involving student applications, forms and records; prepare, verify and distribute payments to students as assigned.
Assist in training and providing work direction and guidance to student workers and other staff in assigned area of student services.
Perform related duties as assigned.
E = Essential duties
Minimum Qualifications
Any combination equivalent to: graduation from high school and three years of clerical experience involving frequent public contact.
Supplemental Information
EXAMINATION AND SELECTION PROCESS:
This is an examination open to the public and current district employees seeking a promotional opportunity. To ensure consideration, please submit your application materials by April 25, 2018.
The examination process will consist of any of the following components:
A) *Written/Performance Test = Qualifying (pass/fail)
B) Structured Interview = 100% weighting on final score
*The written/performance examination will consist of the following components:
*An original typing/keyboarding certificate issued within the past year will be accepted in lieu of the Keyboarding Skills Test if submitted at the time of testing. You may submit it by uploading it with your application materials or bringing a copy on the scheduled testing day. For a list of acceptable certification agencies please see https://jobs.vcccd.edu/applicants/static/customers/320/TypingCertLocations.pdf (Download PDF reader)
Applicants must meet minimum qualifications stated by the filing deadline in order to move forward in the testing process. Those candidates who meet the minimum qualifications will be invited to the Written/Performance Test. The top 9 candidates with the highest, passing scores on the Written/Performance Test will be invited to the structured interview. All communication regarding this process will be delivered via email.
WRITTEN/PERFORMANCE TEST DATE RANGE AND LOCATION:
Date Range: Monday, May 7, 2018 to Friday, May 11, 2018
Location: Ventura County Community College District
761 E. Daily Drive, Suite 200
Camarillo, CA 93010
STRUCTURED INTERVIEW DATE RANGE AND LOCATION:
Date Range: Monday, May 21, 2018 to Friday, May 25, 2018
Location: Ventura County Community College District
761 East Daily Drive
Camarillo, CA 93010
The above date range is subject to change. Candidates will be notified of any scheduling changes via email.
SUBMISSION OF APPLICATION:
ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.
When completing the application, please make sure you include ALL employment in the Work Experience section of the application and complete ALL fields. Experience that is included in the resume but not in the Work Experience section of the application will not be considered for the purpose of determining whether minimum qualifications are met.
When completing the application and the supplemental questionnaire, outline in detail your education, training (such as classes, seminars, workshops), and experience. Please be sure to answer every component of each supplemental question as your responses will be scored and serve as your score on the training and experience evaluation (T&E). Appearance before the interview panel will be limited to the candidates with the highest T&E scores.
All required documents must be submitted by the applicant. Human Resources Department staff will not upload your documents for you. The VCCCD does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.
ELIGIBILITY LIST:
Upon completion of the examination, the open / promotional eligibility list will be compiled by combining the final examination score with applicable seniority and veteran's credits, if any. The candidates will be ranked according to their total score on the eligibility list. Certification will be made from the highest three ranks of the eligibility list. This eligibility list will be used to fill the current vacancies up to one year from the date of the technical interview.
PROBATIONARY PERIOD:
All appointments made from eligibility lists for initial appointment or for promotion shall be probationary for a period of six (6) months or one hundred thirty (130) days of paid service whichever is longer.
ACCOMMODATIONS:
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.
FOREIGN DEGREES:
If you have a foreign degree and the institution from which your degree was granted is not recognized as accredited by the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education, foreign transcript evaluation is required if the foreign degree/coursework is used to meet minimum qualifications. The foreign transcript evaluation must be included with your application materials. To search institutions that are recognized as accredited by CHEA or the U.S. Department of Education, visit http://www.chea.org/search/search.asp or http://ope.ed.gov/accreditation/search.aspx. For a list of recognized organizations providing transcript evaluation services, visit http://www.naces.org/members.htm.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
The Ventura County Community College District is committed to the principles of equal employment opportunity. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, ancestry, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, veteran status, medical condition, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
To apply, please visit https://www.governmentjobs.com/careers/vcccd/jobs/2044365/student-services-assistant
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