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Programs Specialist (Career Center: Small Business Development Center)
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Position Number: 1546662
Location: Fremont, CA
Position Type: Business and Financial Management

Programs Specialist (Career Center: Small Business Development Center)
Ohlone College

Position Description:
Ideal Candidate Statement:

The ideal candidate is skilled in bookkeeping, accounting, customer service, and contract compliance. This candidate will serve as a first-touch point for students, alumni, community members, employers and entrepreneurs and will be solution-oriented to connect them to appropriate services and resources. The programs specialist is innovative, welcoming and has keen attention to detail.

Job Description Summary:

The Ohlone College Tri-cities Career Center (Career Center) is an innovative organization that provides career services to students and community members. The Career Center integrates services and resources provided by the Workforce Innovation and Opportunity Act (WIOA) with higher education career development models and serves high school students, adult education students, community college students, college/university graduates, community job seekers, dislocated workers, under represented populations (disadvantaged adults, veterans, people with disabilities, re-entry, low-income, etc.) and employers.

The Career Center also serves as the Alameda County Small Business Development Center (SBDC). The ACSBDC integrates services and resources provided by the U.S. Small Business Development Administration (SBA) to serve small businesses and aspiring entrepreneurs. The integration between education, workforce, and economic development makes Ohlone College an exciting, innovative, and cutting-edge institution of higher education.

The Programs Specialist will coordinate and support eligibility screening, client intakes, event coordination, scheduling, budgeting, bookkeeping, invoicing, reporting, fiscal/program monitoring, contract compliance, administrative support, outreach/marketing, center operations, and database entry/oversight into Career Center and SBDC tracking systems and Customer Relationship Management/Career Services Management (CRM/CSM) systems. This role serves as a first-touch for stakeholders and is responsible for ensuring proper referral to appropriate services/resources. The Programs Specialist is a friendly, outgoing, and innovative professional with a keen-eye for details and works very closely with leadership to ensure program compliance and success.

Knowledge Skills and Abilities:

Essential Duties:

Key Responsibilities:
Prepare program and fiscal monitoring, preliminary budget planning, expenditures, invoices and purchases.
Track program participants, budget and program performance.
Perform clerical duties including filing, typing and duplicating a variety of materials such as flyers, announcements and lists; answer telephones and greet visitors.
Interpret Career Center and SBDC program guidelines, policies and procedures and provide guidance with the completion of various grant and program applications.
Provide oversight and data-entry to statewide Customer Relationship Management (CRM) and national college Career Services Management (CSM) database systems to track services and activities.
Collect student and client data and verify individual documents for program eligibility and relevant next service steps.
Provide career and entrepreneurship education and planning support services.
Conduct workshops and presentations to support marketing/outreach efforts.
Develop and maintain web content, social media and informational materials and convert written, graphic, audio and video components to compatible and accessible formats.
Coordinate complex regulations and policies governing grant and programs administered by the State, federal and local government.
Communicate with administrators, students, personnel, community organizations and partner agencies to coordinate activities and programs, resolve issues and conflicts, and exchange information.
Refer eligible clients to career advisors and/or SBDC consultants for advising, training, and resources.
Assist with the coordination and implementation of job fairs, SBDC business events, SBDC workshops and trainings, and other relevant events.
Schedule and coordinate the use of career center resources and maintain event calendars.
Train and provide work direction to student workers/interns.
Connect students, alumni, community members and entrepreneurs to community resources and partners.
Serve as a liaison between entrepreneurs and business consultants to facilitate meeting space, training opportunities, advising, and other needs throughout various Career Center/SBDC satellite spaces and offices.
Perform related duties and responsibilities as assigned.

Education and Experience:

EDUCATION AND EXPERIENCE:
Any combination equivalent to a bachelor degree and one year of office administration, budgeting, accounting, program coordination, program/fiscal monitoring.

LICENSES AND OTHER REQUIREMENTS:
Valid California drivers license.

Preferred Qualifications:

DESIRED QUALIFICATIONS:
Ability to coordinate a budget and financials
Strong bookkeeping, invoicing, time-keeping and fiscal budget compliance requirements
Familiarity with federal, state, and local contract/grant compliance and reporting
Experience using Customer Relationship Management (CRM) and/or Career Services Management (CSM) systems
Sensitivity to diverse cultures and populations
Excellent verbal and written communication skills
Utilization of modern/current record-keeping techniques and technologies
Data security and privacy compliances
Knowledge of local partners/networks throughout Alameda County that support education, workforce, and/or economic development.
Interpersonal skills using tact, patience and courtesy
Exposure to WIOA, SBDC, SBA, Capital Investment Program (CIP), and Technical Assistance Expansion Program (TAEP) or similar programs preferred
Ability to innovate and explore new ideas, practices, and technologies
Experience working in career or entrepreneurship services, SBDC, and/or higher education preferred

Salary Range:
Range 36

Posting Detail Information:
Posting Number: S117-14

Number of Vacancies: 1

Desired Start Date:

Position End Date (if temporary):

Close Date: 8/7/2019

Open Until Filled: No

Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement:

HEALTH AND WELFARE BENEFITS *

1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA)
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)

*Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal Immigration Reform & Control Act of 1986.

District Statement:
A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.

EEO Statement Summary:

The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment:
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal Immigration Reform & Control Act of 1986. Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance.

To apply, visit: https://employment.ohlone.edu