Job Details

Full-time Exempt 40 hours per week; 12 months per year
MSC Range 17; $99,049.98 per year

Relocation reimbursement (Download PDF reader) may be authorized. Please contact Human Resources for more information.
If you are relocating to the area, housing resources (Download PDF reader) can be found on our Human Resources page under Recruitment and Hiring.

Some highlights and details associated with this position:
Are you a team oriented, customer facing IT Professional? Do you have experience supervising IT Teams in a large enterprise? Do you enjoy helping others? Do you enjoy leading technical projects that have impact across the organization? If so, you can become the manager of IT Teams that make a direct impact for our students and campus community: Service Desk, Desktop Services, Classroom Technology, and Media Services. Your teams will work closely with the infrastructure and applications teams to deliver excellent services to the campus--you will work closely with the CTO to design, develop, and deliver our campus IT services.

We offer a great work schedule (7:30 a.m. - 5:00 p.m. Monday-Thursday and 8:00 a.m. - 12:00 p.m. Friday), a four day work week over the summer, and a paid winter holiday break. Our benefits are competitive with both traditional PPO plans and High Deductible plans with Health Savings Account eligibility. Our health plans include medical, dental and vision for employees and dependents, and 4 of our 7 plans are available at no cost to employees. Come be part of a progressive IT leadership team focusing on creating positive change for our campus!

Butte College's main campus is located on a 928-acre wildlife refuge and we pride ourselves on being a national college leader in sustainability. Community partnerships matter to us. We work with our K-12 partners to create career pathways for students to seamlessly move from high school to Butte College coursework or credit to transfer to a four-year university. In fact, Butte College has the highest transfer rate of all California community colleges to California State University, Chico. Butte College contributes to economic development through the Training Place, and the Small Business Development Center.

For over 50 years, we have successfully provided a quality educational experience to our students, offering associates degrees and training in career fields including business, medical, law enforcement, welding, automotive, computers, and more.

The ideal candidate will share Butte College's commitment to our mission and values, especially our commitment to educating our racially and socio-economically diverse student population. We currently enroll around 15,300 students annually, many of whom are from racially minoritized populations. 54% of Butte College students are white, 28% are Latinx, 6% are Asian, 2% are African American, 1% are Native American, and 5% are multi-ethnic. As a Hispanic Serving Institution (HSI), Butte College understands that it has a great responsibility to the educational attainment and economic well-being of our surrounding communities.

The successful candidate will join a campus community that demonstrates its commitment to student equity by supporting ongoing professional development for students, faculty and staff. These opportunities include a Cultural Awareness Community of Practice, FAIR Classrooms, active Diversity and Student Equity Committees, support for our undocumented and AB 540 students (Download PDF reader), a robust set of culturally responsive programs and events, and conferences related to equity-mindedness and supporting the success of our diverse students.

OVERVIEW:
Under the administrative direction of an administrator, manages the daily activities and resources related to Desktop Support, Computer Labs and Smart Classroom Support, Media Support and User Support Services. Participates in the design and management of network and desktop services, equipment and supplies. Performs other related duties as required.

The duties recorded below are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class. The essential duties of the class are indicated with an asterisk *.

1. In coordination with the CTO, plans for and provides effective and efficient support for District telecommunication systems, data systems, networks and related Information Technology infrastructure, including local area and wide area networks, inter-building and intra-building cable plant and voice communication systems; develops new system capabilities to improve overall District operations in the above areas*
2. Manages assigned technical staff; duties include instructing, assigning and planning work, determining performance objectives, maintaining standards, coordinating activities, selecting new employees, acting on employee problems and recommending employee discipline and discharge as appropriate. Reviews and evaluates the work of employees for effectiveness, completeness, accuracy and adherence to departmental policies; offers training, advice and assistance.
3. Participates in the development, implementation and maintenance of the departmental budget(s) and maintains budget records as required*
4. Directs and deploys departmental resources to implement projects and programs*
5. Consults with District administrators, faculty and staff to determine needs and expectations in the above areas; researches project feasibility, product cost and availability, budgetary allowances and other factors in project planning and design*
6. Coordinates with District staff to provide the necessary support for projects in information technology (IT) areas*
7. Plans campus-wide, inter- and intra-building fiber and copper cable plant for voice and data; switched voice and voice processing systems; data networks and computer desktop equipment*
8. Initiates and maintains positive relationships with other departments and members of the College community; measures customer satisfaction with department programs and services*
9. Develops and maintains relationships with representatives of the computing and telecommunications industry, including telephone companies, long-distance carriers and computer vendors*
10. Recognizes and identifies potential areas where existing policies and procedures require change or where new ones need to be developed, especially regarding future expansion*
11. Gathers information and prepares reports for presentations to management, staff and agencies outside the District as needed and required
12. May initiate, recommend, and/or administer contracts and service agreements
13. Performs technical tasks as needed
14. Keeps CTO informed of departmental performance, morale, legal compliance, and personnel issues
15. May act as project manager for special activities as required or assigned
16. Serves on a variety of District committees as requested
17. Performs related work as required.

MINIMUM QUALIFICATIONS
EDUCATION / EXPERIENCE:

• Associate's degree in computer science, information science, telecommunications or the equivalent*.
• Two (2) years' experience in computer, networking, media and user support services; AND
• One (1) year of experience in a supervisory position with technical responsibilities directly related to this classification.

• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff.

• Bachelor's Degree in computer science or telecommunications.
• A valid California Driver's License maintained throughout duration of employment with the District.

WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Provides direct supervision to regular and short-term classified personnel and student employees.

PHYSICAL EFFORT:
Normal office environment.

CONTACTS:
Faculty, staff, administrators, students and the general public.

WORKING CONDITIONS:
Normal office environment. Subject to continual interruptions, noise and computer-generated video radiation

PRE-EMPLOYMENT REQUIREMENTS:

1. The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired.
2. Education Code 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that he or she is free of active tuberculosis.
3. As a condition of employment the position you are applying for will require that you provide fingerprints to the local police department. The fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility. If you should be offered this position you will be asked to sign a payroll deduction form which will authorize the District to deduct the fee charged by the DOJ from your first paycheck.