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Laboratory Information Management Systems (LIMS) System Analyst
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Position Number: 1955391
Location: Burlington, MA
Position Type: Computer and Information Technology

Laboratory Information Management Systems (LIMS) System Analyst

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
For the Life Sciences Testing Center (LSTC) on Northeastern University Innovation Campus at Burlington, we seek an Laboratory Information Management Systems (LIMS) System Analyst who will be responsible for proactively maintaining our LIMS (Orchard Sequoia) within our CLIA Regulated lab for our COVID Testing. Overall accountability focuses on assuring the laboratory data-flow functions as effectively and efficiently as possible relative to site collection logs to various equipment interfaces in the lab, reporting results, and overseeing multiple feeds/interfaces with ownership of SOPs and various regulatory requirements. Primary focus will be oversight of the integration of the Laboratory Information Management System (LIMS) with existing internal university IT systems and platforms, connectivity with each collection site, inclusive of label printing and troubleshooting, as well as external Department of Health feeds. The ideal candidate will be a systems thinker who has experience in establishing and monitoring data flow across different hardware and software within a life sciences environment.

The LIMS Systems Analyst will also focus on a range of in-lab or lab-related activities related to connecting, configuring and monitoring workstations operating on secure laboratory networks, ensuring lab and Collection Site / Authorized personnel have appropriate access, creating and applying security certificates, backing up and restoring computer configurations, monitoring various feeds and error reports, including HL7 interfaces, and troubleshooting all computer and technology problems. The selected candidate will work closely with Northeastern's Information Technology Services department (ITS), our LIMS vendor partner when needed, other datafeed partners. The candidate will also perform necessary updates, and manage the upkeep and change control process for relevant SOPs. All tasks will be performed in compliance with policies and regulations, such as those outlined in the Clinical Laboratory Improvement Amendment (CLIA).

Responsibilities:
System Analysis & Oversight

Oversee the integration of the Laboratory Information Management System (LIMS) with existing internal university IT systems and platforms, connectivity with each collection site, inclusive of label printing and troubleshooting, as well as external Department of Health feeds.

Ensure compliance with policies and procedures relating to personally identifiable information, data security policies relating to IT and HIPAA compliance and compliance with policies and regulations, such as those outlined in the Clinical Laboratory Improvement Amendment (CLIA).

Focus on a range of in-lab or lab-related activities related to connecting, configuring and monitoring workstations operating on secure laboratory networks, ensuring lab and Collection Site / Authorized personnel have appropriate access, creating and applying security certificates, backing up and restoring computer configurations, monitoring various feeds and error reports, including HL7 interfaces, and troubleshooting all computer and technology problems.

Perform necessary updates and manage the upkeep and change control process for relevant SOPs.

Systems Maintenance

Act as the liaison with the Northeastern's central information technology department as well as external software vendors, to validate and install software upgrades.

Provide user support and training to laboratory software applications.

Regularly test and evaluate software to ensure functionality and consistency with existing systems.

Utilize ticketing system for recording issues, and work to rectify systems errors promptly.

Contribute to and improve appropriately existing disaster recovery plans.

Communicate effectively with internal and external stakeholders at all levels of the laboratory and university structure.

Develop and maintain relationships with third-party support and vendors and provide support to end-users.

Qualifications:

Bachelor's Degree in Information Systems, Information Technology, Computer Science, or a related subject

2-5 years of experience providing Systems Analyst or Busines Systems Analyst support in a laboratory, lifescienes or healthcare environment and a solid understanding of clinical technology solutions

Laboratory Information Systems (LIMS) experience

Demonstrated proficiency supporting technology in day-to-day operations, with the ability to apply systems thinking for how multiple systems integrate and how feeds are setup, optimized, managed and trace/correct any issues

Mid-level, low-complexity Project management experience is preferred

Ability to anticipate, track, and plan for risks and issues and escalate issues in a manner that is effective

Preferred Qualifications:

Salary Grade:
12

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/503417