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California State University, Fresno

International Student Advisor (Student Services Professional II)
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Position Number: 1537523
Location: Fresno, California
Position Type: Student Affairs and Services

Job Title: International Student Advisor (Student Services Professional II)
Job ID: 13755
Full/ Part Time: Full-Time
Job Code: 3082
Department: International Student Services

To view full job description including minimum qualifications and to apply online: http://jobs.csufresno.edu/

Salary:

Anticipated Hiring Salary: $4,179 - $4,304 per month

Note: This is a full-time, probationary, exempt position.

Overview:

The International Student Advisor (SSP II), will provide advising and counseling services for international students and scholars. The International Student Advisor will be required to consistently exercise good judgment while maintaining a delicate balance between student advocacy and institutional compliance with federal regulations governing international students and exchange visitors, California State University system executive orders, and institutional policies and practices.

Position Summary:

The major duties of the job include:

Advise and counsel international students and exchange visitors on a wide range of issues including immigration, social and cultural adjustments, and academic plan and challenges

Organize, coordinate, and implement a wide range of high impact student service programs including but not limited to: International Coffee Hour, International Culture Night, International Student Orientation, International Commencement Celebration

Serve as a campus Designated School Official (DSO) and Alternate Responsible Officer (ARO)

Assist with Student and Exchange Visitor Information System (SEVIS) registration, advising for reinstatement, leaves of absence, changes of status, authorizations, and terminations

Participate in the selection, training, and evaluation of International Student Ambassadors

Oversee the use of PeopleSoft data to identify student enrollment issues and students at risk of academic failure and coordinate advising efforts to address students' at risk factors

Initiate, research, and author International Website contents that meet a wide range of needs for prospective and current students

Initiate and monitor the use of electronic processes to streamline student services

Participate in international recruitment trips and the development of recruitment materials

The secondary duties of the job include:

Serve as an advocate for international students and international education on campus

Oversee the maintenance of student files, records and lists

Collaborate with various campus constituents to develop various immigration workshops for international students

Represent ISSP on various campus committees

Perform other duties as assigned

Knowledge, Skills and Abilities:

Working knowledge of the practices, procedures, and activities of student services programs, including knowledge of organizing student programs and events

General knowledge of research and interview techniques; and of the principles of individual and group behavior to advise students individually and in groups on routine matters where required.

Strong communication skills

Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data

Effective outreach and presentation skills

Strong commitment and ability to provide friendly and efficient service to people from different cultures

Ability to:
o Communicate and work effectively with faculty, students, and staff from diverse ethnic, cultural, and socio-economic backgrounds
o Interpret, apply and follow all applicable program and university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures
o Contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence"
o Effectively organize and manage multiple tasks in a fast paced team-oriented environment
o Establish and maintain cooperative working relationships with faculty, CSU Administrators, student organizations, private and public agencies and others in committee and student advising and community contacts
o Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; make decisions and carry through actions having implications with regard to other program and service areas
o Serve as a resource to students, staff and the community in responding to inquiries and providing detailed information; collaborate with other campus staff regarding student advising, support services, academic and professional development resources, events and outreach activities.

A history of regular attendance and positive performance evaluations

Education and Experience:

Equivalent to graduation from a four-year college or university in the discipline of counseling.
o Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis

Equivalent of two years of professional experience in one of the student services program areas or in a related field
o A master's degree in a job-related field may be substituted for one year of the professional experience

Preferred Skills:

Work experience with international students, or overseas work or study

One year of experience with student services and academic programs in a higher education setting

Familiarity with the CSU and CSU General Education requirements and Fresno State academic programs

Experience working with students in a leadership role

Familiarity with PeopleSoft Student Information System