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Ciocca Center Program Manager
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Position Number: 5196391
Location: Santa Clara, CA
Position Type: Multicultural Affairs and Affirmative Action

Ciocca Center Program Manager

Position Title:
Ciocca Center Program Manager

Position Type:
Fixed Term (Fixed Term)

Hiring Range:

$25.24 - 29.01 per hour; commensurate with experience

Pay Frequency:
Hourly
Department Description:

Ciocca Center's mission is to instill and expand the entrepreneurial mindset in SCU students, faculty, staff and alumni, throughout Silicon Valley and across the world. Ciocca Center embraces an inclusive approach that engages responsible innovation to address pressing human needs and create long-term value within our communities.

Position Purpose:

Under the supervision of the Executive Director of the Ciocca Center, this position supports the overall functions of the Ciocca Center. The program manager will have the principal responsibility of working with the Executive Director to design, develop, and prototype an interdisciplinary Life Design Program that would be a core offering of Ciocca Center. The program manager will assist with the management of Ciocca Center programs, industry research, building relationships with founders and business professionals, scheduling and facilitating program sessions, maintaining an updated database and documents of startups, marketing, and other administrative tasks.

Essential Duties and Responsibilities

Meeting with stakeholders who have expertise in life design and career path design or have related programmatic offerings.
Understanding and analyzing campus-wide student and faculty needs related to designing life and career journeys for graduate and undergraduate students of all disciplines.
Assisting in the design of a revolving workshop series to deliver content that is curated to provide a bespoke experience for students.
Identify and and work with Ciocca Center staff to engage appropriate faculty to support the program.
Works closely with Program Directors and Executive director to develop a financial model for the program and receive budget approval.
Assist in the creation of a prototype program that can be deployed during the Fall 24 academic year.
Collect feedback and rollout a broader program based on the prototype workshops.
Assist in the management of other interdisciplinary programs within Ciocca Center.

Provides Work Direction

Assists in management of the Ciocca Center student staff and interns.
Assists in coaching and evaluating student staff.

General Duties:

Assist with general office clerical responsibilities.
Assist Center staff in various tasks and projects, as assigned.
Collaborate on the Center's website and social media content.
Attend all Center staff meetings.
Assist with events hosted and sponsored by the center.
Primarily an in-person role.
Some of the responsibilities require the employee to be available outside of normal business hours. This includes occasional evening or weekend work to host marketing events, meet with students, or manage other programs. Managing a field trip requires short-term travel (typically one to two days).

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

Knowledge

The successful candidate should be prepared to develop a deep understanding of the entrepreneurial mindset and contribute to the development of the Ciocca Center's programs. Strong organizational, verbal, and analytical skills are necessary, as is the ability to multi-task, be self-motivated, meet deadlines, solve problems, and produce high-quality work.

Skills

Strong written and oral communication skills.
Strong management and leadership skills.
Strong organizational skills include time management, attention to detail, multitasking with accuracy and speed, and timely project completion.
Exceptional interpersonal skills with the ability to influence and build working relationships among a diverse workforce at all levels.
Proficiency in MS Word, Excel, and Powerpoint, Google Drive required.
Marketing, design, and/or and social media experience are preferred.
Commitment to superior customer service, both internal and external to the department, with demonstrated empathy and patience with families that are confronted with significant financial hardships and difficult life changes.
Self-motivated to perform tasks independently without supervision in a high volume dynamic environment.
Creative problem-solving and conflict resolution.
Sensitivity toward people of diverse social, cultural, and ethnic backgrounds.

Management/leadership-role experience.
Ability to contribute and support colleagues in a collaborative environment.

Abilities

Highly service-oriented and innovative.
Demonstrated ability to manage multiple tasks in a fast-paced work environment.
Ability to exercise sound judgment and discretion when making management-level decisions.
Ability to appropriately handle confidential information.
Ability to maintain positive working relationships and open, professional communication with staff and faculty.
Willing to work as part of a team and understand the importance of teamwork.
Willingness to work both set hours and flexible hours, depending on the weekly event schedule
Availability to work year-round.
Understanding of the Jesuit, Catholic mission of Santa Clara University

Minimum Qualifications

Education

Bachelor's degree or equivalent experience

Years of Experience

Zero to three years minimum of work experience developing and managing projects, and be comfortable with a high level of responsibility.

Relevant experience working with a diverse group of people in a dynamic work environment is preferred.

F. Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets the skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time is spent at a desk using a computer terminal.

May be required to travel to other buildings on the campus.

May be required to lift 40-50 lbs when needed (boxes of marketing or event materials).

May be required to attend conference and training sessions within the Bay Area or in- or out-of-state locations.

G. Work Environment:

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

1. Typical office environment: mostly indoor office environment with windows.

2. Frequent interruptions, particularly during large events.

3. Routinely uses standard office equipment such as computers, phones, copiers, scanners, filing cabinets, CRM, and other office software platforms.

4. Availability to work 32-40 hours per week.

5. An ability to work remotely and complete responsibilities online, if needed.
COVID-19 Statement

The health and safety of the university community is a top priority. All Santa Clara University students, and employees are required to be vaccinated against COVID-19 or request a medical or religious exemption. Please visit our COVID-19 webpage for additional information.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Information about Section 504 and the ADA Coordinator can be found at https://www.scu.edu/oae/, (408) 554-4109, oae@scu.edu. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Ciocca-Center-Program-Manager_R4378-1