Job Details

Company Description:

When Bay Path opened its doors to students in downtown Springfield, MA in 1897, it had a very clear goal: to provide a practical, affordable, and career-oriented education to meet the needs of companies, organizations, and communities. From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student. To start them on the road of success. We still do.

Today, that spirit and philosophy is more important than ever in higher education. At Bay Path, it's not just the number and breadth of undergraduate and graduate programs that defines us-and we have many-but it is our ability to connect the classroom to learning to leadership to experience to career that is at the core of what we do best. We know the work that needs to be done.

Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges by the Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA and four satellite locations, (East Longmeadow, Sturbridge, Concord, Springfield), Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.

We're committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic programs, groundbreaking online learning platform, or through our Women as Empowered Learners and Leaders initiative, we educate our students in ways that will help them to grow, learn to adapt, and always to flourish. Be part of the change.

We invite you to visit our website at www.baypath.edu where you can learn more about Bay Path University.

Job Description:

• Position Code: BUSCND


• Job Type: Part-time


• Hours: Varied - Up to 5 hrs per week


• Schedule: Evenings and some Saturdays


• Position Location: Concord, MA

Job Summary:

The Business Assistant is responsible for providing administrative, general office, support to the faculty, students and staff on evenings and Saturdays/Sundays when classes/sessions are in progress. The Business Assistant acts as a representative of the university providing excellent customer service. This position assists the Concord Campus full-time staff in the operations oversight of the campus during scheduled hours.

Essential Duties:

• Greet students prior to the start of each class and provide excellent customer service to students and faculty.


• Provide technology assistance to faculty and students: logging on to the network, assistance with classroom technology, WiFi connections. and using BPU laptop computers.


• Open the building at the start of class or close the building at the end of class (depending on what shift is being worked) and ensure doors are locked and building is secure.


• Answer phones and assist callers in a professional manner. Record and deliver accurate and complete phone messages in a timely manner.


• Photocopy or scan documents (some confidential information) as needed.


• Respond to faculty and student questions and concerns.


• Serve as liaison between BPU-Concord and BPU-Longmeadow when facilities and technology issues arise.


• When closing the building, check classrooms and kitchen area to ensure that equipment is turned off and general environment is in good order.


• Must be willing to drive locally to assist with occasional weekend events or errands.


• Assist with projects as assigned.


• Assist with proctoring exams if needed.


• Attend trainings as required.


• Be able to respond to emergency procedures, if needed.

Requirements:

• High School graduate or GED.


• Willingness and ability to work evenings and weekends, Saturday's required.


• Willingness to be alone in building during business hours.


• Willingness to conduct light housekeeping responsibilities.


• Ability to troubleshoot computer hardware and software issues and enter IT tickets if needed.


• Valid U.S. Driver's license.


• Must successfully pass the online safe Driving Course and driving record check at time of hire and annually thereafter.


• When operating a University owned, leased or personal vehicle at any time while performing your duties you must follow all policies and procedures outlined in the Operations Manual. You must have a valid U.S. driver's license and must successfully pass the online safe Driving Course and driving record check at time of hire and annually thereafter. Additionally, you must report any driving offense, on or off company time, which causes a loss, suspension, or any other change in your license status. You must report this change within one business day of the offense. You can report this change to the Human Resource Department or your direct supervisor. Failure to do so can lead to disciplinary action, up to and including terminations.


• Ability to adhere to University policies and procedures.


• Ability to handle confidential information with discretion.


• Should be committed to a culture of diversity, respect and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones' own.


• General knowledge of the University's mission, purpose, and goals and the role this position plays in achieving those goals.

Additional Information:

Commitment to Diversity and Inclusion
Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that promotes and ensures respect, inclusion and safety for all members regardless of race, color, national origin, age, gender, religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our community.

Bay Path University is a smoke- and tobacco-free community.

All offers of employment are contingent on satisfactory background checking.

Application Instructions:

Applicants for this position should attach a cover letter, resume / curriculum vitae, the contact information for four (4) professional, work related references and any other relevant information pertaining to this position and your candidacy. Please apply online. Faxes and emails will not be accepted.

An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and staff.