Job Details
This ad is expired.
- Application Specialist, University Scheduling
- Go to our website »
Application Specialist, University Scheduling
Department Description:
The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanitys urgent challenges.
Detailed Description:
Reporting to the Director, University Scheduling & Parking Services, the Application Specialist for University Scheduling is charged with overseeing Business Technology implementations and innovations related to room scheduling. Duties include technology planning, data analysis/reporting, implementation, customization, education/training, reliability, and problem-solving.
Promote seamless integration of room scheduling software/hardware applications with other USD departments, vendors and campus administrative systems. Management of Event Scheduling System (EMS) suite of applications, including Master Calendar, Virtual EMS, HR Tool Kit, Academic Scheduling, and any other systems purchased by the University Scheduling.
Working collaboratively with ITS (Information Technology Services), responsibilities will include expert functional knowledge of all University Scheduling software, hardware, and applications. Ensure data integrity and system security associated with EMS are done in conjunction with ITS. Help schedule and coordinate patches/fixes and modifications; keep university community/departments informed of planned system outages and updates.
Develop and maintain the University Scheduling department website (in accordance to USD web templates) so accurate information is reaching the campus and outside the community. Responsible for continuous enhancements of University Scheduling website based on analysis, research, and customer requests.
Perform a full range of varied and complex administrative and technical assignments in support of the daily operational needs of the Event and Academic Scheduling system. Provide critical daily support to internal and external end users on the use of applications. Works closely with Institutional Research, USD Space Committee, and Facilities Management to ensure the scheduling system is updated as spaces and resources are upgraded and/or renovated. Holds monthly end-user training with current users and as new users are hired.
This position receives general guidance from the Director of University Scheduling and exercises direct supervision of student staff (1-2 employees).
Duties:
Event Management System (EMS):
Scheduling Technology Support/ITS Liason:
Business Process Development and Project Management:
University Scheduling Website:
Job Requirements:
Minimum:
Bachelors degree required; additional experience may substitute for education requirement at the rate of one-year additional experience for two years education.
3-5 years of progressive responsibility in the field of technical support to end users on the use of applications; or related computer-based environment is necessary.
Basic knowledge of relational database and Structured Query Language (SQL).
Preferred:
Formal project management training preferred.
Experience implementing large new software is highly desirable.
Advanced computer skills required, in conjunction with an aptitude to learning customized software applications. Experience with troubleshooting within a PC and/or MAC environment and related software, hardware, and peripherals is needed.
Experience with ERP administrative systems (Banner) is preferred.
Experience with basic website support and content management.
Effective written and verbal communications skills are necessary.
Understanding and support of the University Scheduling mission and the fundamental values of service to others, community and diversity is essential.
Performance Expectations: Knowledge, Skills & Abilities:
Working knowledge of process improvement methodologies
Working knowledge of programming languages
Exceptional analytical and problem-solving skills
Demonstrated ability to work across a broad range of technologies to understand complex solutions
Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment and work well under pressure
Ability to compose and present material to communicate difficult concepts and gain consensus
Effective time management skills demonstrated by successful and timely completion of projects
Ability to work both independently and in a team-oriented, collaborative environment
Ability to coordinate project initiatives, meetings, and work activities across various workgroups to achieve specific goals and strategic direction
Ability to provide leadership and influence others
Expert skill with MS Word, Vision, Excel, and other Microsoft Office applications
Knowledge of IT and workflows
Knowledge of and ability to stay abreast of industry technological advances
Knowledge of and ability to learn information systems and applications
Ability to communicate concepts in concise form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
Ability to foster effective working relationships and build consensus
Ability to work collaboratively in a multi-disciplinary environment
Ability to demonstrate sound judgment and reasoning
Ability to apply consultative skills to assess user needs and communicate technology systems and solutions.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Posting Salary:
$20.70 - $25.88 per hour; Excellent Benefits.
The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
Special Application Instructions
Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu
Additional Details:
Hours: 37.5 per week; usual work hours Monday-Friday from 8:30 am to 4:30 pm
Closing date: Open Until Filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.
To apply, visit http://jobs.sandiego.edu/cw/en-us/job/492406/application-specialist-university-scheduling
Copyright 2017 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-d34a8bf02c29304d87462e60d45e4652