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Cerritos College
  • Position Number: 2799171
  • Location: Norwalk, CA
  • Position Type: Admissions/Enrollment


Admissions and Records Technician I (One Year Categorically Funded Position)

Salary: $47,487.84 - $56,933.52 Annually
Job Type:
Job Number: A&R-22
Closing: 2/18/2022 11:59 PM Pacific
Location: Norwalk, CA
Department: A&R-22
Division: Enrollment Services

Description

Closing Date:
This position will close on February 18, 2022 at 11:59 PM (or when 150 applications are received, whichever occurs sooner).


College Profile

Cerritos College is ranked 14th among the top 100 schools with the highest Hispanic enrollment in the United States by the United States Department of Education. Cerritos College serves as a comprehensive community college for southeastern Los Angeles County. Communities within the College's district include Artesia, Bellflower, Cerritos, Downey, Hawaiian Gardens, La Mirada, Norwalk, and portions of Bell Gardens, Lakewood, Long Beach, Santa Fe Springs and South Gate. Cerritos College offers degrees and certificates in more than 180 areas of study in nine divisions. Enrollment currently averages 22,500 students. Visit Cerritos College online at www.cerritos.edu.

Department Profile
The Enrollment Services division consists of Outreach, Admissions and Records, Financial Aid, and Placement programs and services that meet the needs of a diverse student population. The division offers high touch services and is primarily responsible for providing outreach in the community, applications for admissions and financial aid, placement, registering students, disbursing financial aid, collecting payments, issuing parking passes, processing grades, evaluating records for graduation, certificates and transfer, providing official transcripts and enforcing regulations and deadlines.

Distinguishing Career Features
Distinguishing Career Features The Admissions and Records Technician I supports the admissions, registration, student records and accounts functions, requiring a demonstrated ability to maintain complete student records that include grades, residency, and transfer/degree/certificate status, and make independent judgements on student status.

Summary
Summary Performs clerical duties that support admitting and enrolling students for courses. Enters data onto student records. Provides related clerical services such as correspondence in response to inquiries, tallies of course attendees, and verification of fees. Provides general clerical assistance to support student services and programs.

Job Duties
Essential Duties and Responsibilities

  • Processes application forms by entering application data onto a computerized student information system. Follows up on incomplete admission applications to obtain required information.
  • Downloads and processes on-line applications, assisting students as needed with computerized registration formats.
  • Serves as point of contact with students and prospective students for services provided by the department. May assist in representing the District at activities of local area high schools and/or other external agencies/organizations.
  • Determines and verifies residency determinations, including exceptions and exemptions, and computes fees. Accounts for money collected. Researches and resolves problems pertaining to registration, class conflicts, fees, and other problems.
  • Maintains records of student attendance, grades, drops, and other course status. Provides regular reports to faculty. Provides faculty with pertinent information regarding grade sheets, class deadlines, and related information.
  • Makes adjustments to student fee records based on class schedule changes. Responds to information by departments, external agencies, and organizations to keep them appraised of current college education expenses for their clients.
  • Responds to inquiries pertaining to admission and enrollment requirements and procedures. Prints and distributes form letters such as those used for admitting or welcoming new students.
  • Proofs, corrects, and updates student records to comply with educational codes, identifying and updating student course repetitions, creating and forwarding academic and/or progress probationary and dismissal notification letters to affected student and receiving and evaluating dismissal appeals forms for accuracy and completeness.
  • Processes late registration and enrollment changes, assuring accurate posting of student drops, enrollment changes, and fees collected or owed.
  • Provides information to students on topics such as matriculation and assessment.
  • Receives and processes routine requests for enrollment verification from students, agencies, and employers. Certifies and remits information as requested and allowed.
  • Prepares and distributes routine correspondence. Develop address lists to merge with standardized letter formats.
  • Orders enrollment verifications and official transcripts. Participates in evaluation of transcripts
  • Verifies class enrollment and degree status for students and faculty members. Interacts with students, managers, and other staff members to accept and facilitate transactions such as, but not limited to, student petitions, as appropriate.
  • Composes general office correspondence and performs other clerical services of a routine nature including, but not limited to filing, data entry, processing of departmental bulk mail, and completing of forms.
  • Provides assistance to (e.g., veterans), and refers students to other appropriate resources.
  • Receives, counts, and reconciles registration monies. Posts funds collected to appropriate accounts and categories. Verifies and reconciles revenue categories on cash summary reports, ensuring accuracy and detail for audit trail purposes.
  • Posts receipts to student financial records, prepares bills for individual students with unpaid balances, and audits and updates refund reports.
  • Maintains currency of knowledge and skills related to the duties and responsibilities. ? Performs other related duties as assigned.


Minimum Qualifications
Education and Experience
The position requires a high school diploma or the equivalent, supplemented by business courses and three years of customer service experience in a registration/enrollment or similar area.

Preferred Qualifications
California Community College Admissions and Records experience. Dual enrollment experience in higher education.

Supplemental Information
Knowledge and Skills
Requires a working knowledge of Federal and State regulations, policies and guidelines regarding community college admissions and student record keeping. Requires a working knowledge of microcomputer operation, including general and specialized software and applications for word processing, spreadsheets, data entry on to relational databases, internet navigation, and student admissions/records tracking. Requires knowledge of and skills in office methods and procedures, proper English language usage, grammar, syntax, composition, vocabulary, spelling and punctuation. Requires knowledge of basic bookkeeping practices and procedures, including cashiering. Requires a basic knowledge of major and course articulation and matriculation concepts. Requires sufficient math skills to perform business math computations. Requires sufficient human relation skills to use proper telephone etiquette, explain procedures to others, and convey a positive image of the College.

Abilities
Requires the ability to learn and apply the most up-to-date Federal and State regulations, policies, and guidelines and District policies and procedures relating to admissions, registration, and student records. Requires the ability to listen actively and effectively and maintain an orientation toward customer service. Requires the ability to process a high volume of transactions and remain calm in stressful and/or urgent situations. Requires the ability to work independently and collaboratively, prioritize workload, analyze problems and determine solutions. Requires the ability to type/keyboard and use a pointing device to operate a microcomputer and peripheral equipment. Requires the ability to operate general office equipment, including specialized equipment such as microfilm/microfiche imaging equipment, and electronic cash registers. Requires the ability to maintain productive work relationships with staff, students and external agencies. Requires work under pressure, meet deadlines and timetables, maintain attention to detail, and combine multiple tasks simultaneously. Requires the ability to compose general and specialized office correspondence, type and keyboard at a rate sufficient to meet production requirements, analyze documentation in areas of assignment, and research and analyze technical. Requires the ability maintain accurate records, file and maintain filing systems, maintain confidentiality of private and/or sensitive information. Requires the ability to work cooperatively and productively with others.

Physical Abilities
Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary to moderately active nature. Requires the ability to sit at a work station for extended periods of time and to stand upright and forward flexing, for intermittent periods of time. Requires the ability to interact with students at departmental service windows. Requires near visual acuity to write, read written materials and computer screens, and observe students at service windows in need of assistance. Requires sufficient hearing and speech ability for ordinary and telephonic conversations and to hear sound prompts from equipment. Requires sufficient hand-eye and finger dexterity to write, use a keyboard to type, and perform data entry at an acceptable rate, and mouse or other pointing device. Requires the ability to reach (from low, level, and overhead) to file, access files, and move supplies and equipment in and out of storage areas.

Licenses and Certificates
May require a valid driver's license.

Working Conditions
Work is performed indoors where minimal safety considerations exist.

Salary/Fringe Benefits

Grade 28 on District Classified Salary Schedule ($3,957.32 -$4,744.46/month).

Health and welfare benefits include District contribution for medical/dental/vision benefits and employee life insurance ($50,000). (Cash in lieu option available on medical insurance.)

Participation in the Public Employee's Retirement System that is also integrated with Social Security

Conditions of Employment

This is a full-time temporary categorically funded position.

Hours of employment are:

Monday thru Friday 10:30 am to 7:00 pm

Initial placement of employees on Classified Salary schedule is at Step 1. After six months of successful probationary employment, employee is placed at Step 2.

Employment is to be effective as soon as possible following completion of the selection process.

Individual who is offered employment shall be required to obtain fingerprints for a criminal history clearance through the State Department of Justice and remit the required fee for processing the fingerprints, Federal Bureau of Investigation (no fee if obtained at Cerritos College Campus Police Station), produce an original social security card, and submit negative TB test results (must be within the past four years or within the last 60 days if not previously employed in a school district in California) before employment.

Effective January 3, 2022, Board Policy 2905 will require mandatory COVID-19 vaccinations. Through December 31, 2021, the District requires all employees to submit either proof of full vaccination against COVID-19, as defined by the CDC, or regular negative COVID-19 testing results. Full policy details can be found on the website; Cerritos College - Chapter 2 - Board of Trustees

Proof of eligibility to work in the United States and signing of loyalty oath per Government Codes 3100-3109.

**Please note - the District does not provide for immigration sponsorships such as H1B Visas

Application Procedures

Application materials must be submitted by the closing date. Applicants who need special services or facilities due to disability in order to apply or interview for this position must notify Human Resources at the time of application or at least 72 hours prior to the closing date or date of a scheduled interview.

It is the applicant's responsibility to provide copies of all transcript(s) verifying all educational degree(s) and/or coursework required for the position. Transcripts must be from regionally accredited institutions. A foreign transcript must be evaluated by a NACES certified agency. The website address is www.naces.org.

Required Documents needed to apply

Resume/Curriculum Vitae

Cover letter / Letter of Interest

Two Letters of Recommendation
Transcripts (Must show all coursework completed and the conferral date of the degree)


To apply, visit https://www.schooljobs.com/careers/cerritosedu/jobs/3385948/admissions-and-records-technician-i-one-year-categorically-funded-position

The District ensures that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. .





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