Job Details

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

Position Summary

Under direct supervision, responsibilities include, but are not limited to:

• Provide excellent customer service utilizing the 5 Guiding Principles of Service Excellence to internal and external entities.
• Organize and oversee activities and operations of lower level classified and student employees involved in the day-to-day operations of the Office of the Registrar within respective campus. Establish and implement procedures and desk manuals to ensure Service Excellence at all times.
• Work with front desk managers at other campuses to ensure uniformity of service at the three main campuses.
• Diffuse irate callers that have been referred by lower level staff in-person, over the phone and via email.
• Review documents prepared by others for program compliance.
• Identify discrepancies, resolve problems and provide guidance to lower level staff.
• Authorize and approve documents within assigned parameters.
• Train, supervise and evaluate the performance of personnel as assigned; assign, prioritize and review work; ensure completed work products meet required timelines and standards of quality and quantity.
• Maintain, review, compile and make initial determinations on eligibility for instate tuition, program of Study and bio-demographic information changes within assigned parameters using the policies established by the Board of Regents. Record decision on student file, ensure that any implicated financial calculation reflects decision and that student is notified of decision.
• Prepare Residency appeals for Residency Appeals Committee for a final decision.
• Prepare reports using spreadsheets to summarize statistical data pertaining to residency, program of study, and bio-demographic information changes and other Office of the Registrar operations for review by internal and external entities.
• Maintain Records for the Henderson campus Office of the Registrar as required by NSHE, American Association of College Registrars and Admissions Officers, and other entities.
• Work closely with Financial Aid, Veterans Education and Transition Services, Advising, Transfer Credit Evaluation, Academic and graduation departments to ensure compliance is maintained.

Required Qualifications

• Graduation from high school or equivalent education and three years of general clerical experience which includes maintaining records and public contact; OR an equivalent combination of education and experience.

Preferred Qualifications

• Experience working in a community college, Office of the Registrar setting.
• Experience working with a diverse/multicultural student body and/or workforce.
• Bilingual (English/Spanish)

Salary Range

Grade 27, Step 1 - Grade 27, Step 10

$36,790.56 - $53,598.96

Exempt
No

Full-Time Equivalent
100.0%

Required Attachment(s)

To be considered for this position, please upload the following documents to your application:

• Resume /CV
• Cover Letter
• Unofficial College Transcripts (optional)

Local Search

Out of Area/State Candidates will not be offered travel reimbursement.

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59pm the day prior to the position close date.

Posting Close Date
01/8/2020

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.


To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/CSN-external/job/CSN---Henderson-Campus/Admissions-Records-Assistant-III---Front-Operations_R0119327-1

About Us
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a persons age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.





Copyright 2017 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-aef3454b33fc0949b83c7ad0cbe12c86