Job Details

Operations Program Managers

Position Number: 9889171
Location: Salt Lake City, United States
Position Type: Other Administrative Positions

Operations Program Managers

Job Summary

Operations Program Managers
Drive company strategy, align teams, and deliver on multiple interconnected operations projects. Work to initiate successful programs that drive strategic benefits and organizational growth. Define and oversee a list of dependent projects needed to reach the program's overall goals. Enlist teams, implement strategies, and measure return on investment. Act as liaison between various departments, facilitating cross-team collaboration and understanding. Organize and track projects, proactively manage risks, manage project escalations, prioritize tasks, and meet specific business objectives.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
1. Financial Management, Forecasting, and Analysis

Maintain a comprehensive financial dashboard/model for all HIV, PrEP, AETC, and related grants and contracts, including approved budgets, actual expenditures, known/pending expenses, projected expenses, remaining balances, and projected year-end balances.
Track expenditures by funding source and major budget/service category, including personnel, labs, pharmaceutical assistance, specialty services, travel, supplies, and other program costs.
Provide accurate financial reports to program leadership at least monthly and promptly identify significant projected deficits, underspending, discrepancies, or other financial risks between reporting periods.
Investigate significant financial variances and emerging issues and work with program managers and the Program Director to analyze causes, financial impact, and potential responses.
Provide financial modeling and analysis to support decisions regarding staffing, service levels, funding allocations, and other program changes.
Maintain and reconcile personnel funding allocations across grants/contracts, coordinate approved allocation changes and effort reporting/ePAR, and identify personnel funding issues requiring action.

2. Billing, Invoicing, and Accounts Receivable

Coordinate billing and invoicing across applicable funding sources, including Ryan White Part B services, Peer Navigation, PrEP, Return to Care, and other reimbursable program activities.
Gather required documentation and coordinate eligibility/service verification with appropriate program staff.
Track invoices through payment, reconcile payments, and investigate denied, reduced, or unpaid invoices.
Coordinate corrections, resubmissions, appeals, and additional documentation as needed.
Identify eligible services or expenditures that are not currently being billed and work with program staff to establish appropriate billing processes.
Maintain documented billing workflows and backup procedures.

3. Grant and Contract Fiscal Administration and Compliance

Develop working knowledge of fiscal requirements for Ryan White Parts B, C, and D; PrEP and HIV prevention funding; AETC; Return to Care; and other program funding sources.
Monitor expenditures for consistency with approved budgets, contract terms, funding restrictions, and applicable service categories.
Identify and research questions regarding allowability, allocation, documentation, reimbursement, or compliance and consult the appropriate program manager, Program Director, University office, HRSA project officer, UDHHS representative, or other subject-matter expert as needed.
Maintain the master calendar for grant/contract fiscal requirements, including applications, renewals, amendments, budget revisions, financial reports, FFRs, EHB submissions, and closeouts.
Complete required financial reporting and EHB submissions and assist with other grant/contract submissions as needed.
Serve as the routine point of contact with University financial/grants offices for program fiscal matters.

4. Internal Fiscal Operations

Serve as the central fiscal operations resource for the HIV/PrEP/AETC portfolio.
Manage or coordinate P-card allocations, e-journals, internal transfers/payments, external invoices, laboratory payments, pharmaceutical assistance expenditures, Cost Sharing Assistance payments, travel, mileage, cell-phone reimbursements, and other routine fiscal transactions.
Coordinate receipt and processing of recurring invoices such as LabCorp, working with program staff when eligibility or service verification is required.
Assist staff with determining appropriate funding sources and allocations for approved expenditures.
Maintain appropriate fiscal documentation and ensure transactions are routed to the correct funding sources.

5. Budget Development and Grant/Contract Support

Develop grant and contract budgets, staffing plans, budget narratives, and supporting financial documentation in collaboration with program leadership.
Support applications, continuations, renewals, amendments, supplemental requests, and other funding proposals.
Model proposed staffing, service, and funding changes to assess financial feasibility and sustainability.
Gather and provide routine fiscal and administrative information requested by funders and partners, including reimbursement rates, provider information, identifiers, staffing information, and related documentation.

Overall Responsibility

The position is responsible for ensuring that program leadership has timely, accurate, and forward-looking financial information needed to manage the programs effectively. The position should proactively identify financial or compliance concerns, investigate them, and work with program managers and the Program Director to develop the information and options needed for decision-making.

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Operations Program Manager, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.

Preferences

Special Instructions

Requisition Number: PRN46401B
Full Time or Part Time? Full Time
Work Schedule Summary:
Department: 00235 - Infectious Disease
Location: Campus
Pay Rate Range: 46,000 to 62,000
Close Date: 12/31/2026
Open Until Filled:

To apply, visit <a href=""https://apptrkr.com/9889171"">https://utah.peopleadmin.com/postings/210616