Job Details

Assistant Director, Graduate Business Admissions

Position Number: 9836342
Location: Santa Clara, United States
Position Type: Admissions/Enrollment

Assistant Director, Graduate Business Admissions

Position Title:
Assistant Director, Graduate Business Admissions

Position Type:
Regular

Hiring Range:

$28.03 - 33.65 / hour; Compensation will be based on education, experience, skills relevant to the role and internal equity.

Pay Frequency:
Hourly

This key staff position is responsible for recruitment, and the application and review process for the Graduate Business Programs (GBP) team within the Leavey School of Business at Santa Clara University (SCU). The Assistant Director works to identify and encourage prospective student applications, offering support and guidance through the application process, and may interview potential candidates. The Assistant Director provides recommendations to the Admissions Committee and is responsible for meeting all enrollment targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Meet and help to establish targets for assigned portfolio of graduate programs

Work with the leadership team including both the Senior Director and Faculty Director, and the Assistant Dean for GBP.
Make policy changes and implement new procedures when needed.
Maintain close communication with the online programs team on admissions needs.
Provide weekly and monthly admissions reports.
Represent programs at Regional and National Conferences and recruitment fairs, as needed.
Assist with planning and executing recruiting events.
Support the Student Ambassador Program.

Recruit students to graduate business programs

Execute recruitment plan.
Advise prospective students on program selection, fit, and admissibility.
Advocate for key programming and events, deemed important to recruitment.
Develop and manage prospective student relationships.
Work to improve identification of the prospective student pool, including but not limited to graduate school and career fairs.
Represent Graduate Business Programs at college, corporate, and other recruitment venues, including but not limited to information sessions, webinars, and networking receptions.
Effectively communicate the value of the Leavey School of Business.
Manage weekly and monthly reporting regarding recruitment activities, including supporting established applicant database.

Admissions Processing

Communicate with applicants regarding application materials and requirements.
Provide timely application processing and interview coordination for students with completed applications.
Ensure smooth transition of students from admissions through to academic support including participation in orientation.
Troubleshoot as needed with the online programs team.
Interview prospective students, as needed.

Other duties as assigned.

GENERAL GUIDELINES

Recommends initiatives and implements changes to improve quality and services.

Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.

Maintains contact with customers and solicits feedback for improved services.

Maximizes productivity through use of appropriate tools; planned training and performance initiatives.

Researches and develops resources that create timely and efficient workflow.

Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.

Prepares and submits reports as requested and required.

Develops and implements guidelines to support the functions of the unit.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge

Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community and diversity.
Knowledge of Microsoft (mail merge), Excel, Power Point, Workday, and Google Docs and Sheets; (at least familiarity and willingness to learn).
Knowledge of working with online students is ideal.

Skills

Strong expertise in graduate business school recruiting, application operations, and student life.
Exceptional management experience and administrative skills.
Demonstrated interpersonal, customer service, written and oral communication skills.
Strong communication and presentation skills; team player.

Abilities

Ability to manage complex processes and procedures with attention to detail and accuracy.
Ability to exercise sound and appropriate judgment in a challenging work environment.
Demonstrated ability to cultivate collaborative relationships with internal and external constituencies.
Ability to maintain a high level of confidentiality.
Ability to problem solve; organized and flexible with ability to set priorities.
Ability to work with Online students.

Education

Bachelor's degree required.

Years of Experience

Minimum 1-3 years relevant work experience, preferably in higher education.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside customers, vendors, or suppliers.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment.
Mostly an indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at https://www.scu.edu/title-ix/.

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at (408)554-4392. Please note: This contact information is intended for accommodation requests only. Resumes or inquiries about application status sent to this inbox will not be reviewed or forwarded. For resumes or questions regarding application status, please contact hrservicedesk@scu.edu.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Assistant-Director--Graduate-Business-Admissions_R8103