Job Details

University of Colorado Anschutz Medical Campus

Senior Financial Aid Advisor

Position Number: 7232115
Location: Aurora, CO
Position Type: Financial Aid

Senior Financial Aid Advisor

Senior Financial Aid Advisor - 40208 University Staff Description

University of Colorado Anschutz

Department: Financial Aid & Scholarships Office

Job Title: Senior Financial Aid Advisor

Position #: 00300387 - Requisition #: 40208

Job Summary:

As a part of the CU Anschutz Financial Aid & Scholarships team, the Senior Financial Aid Advisor provides high-level guidance to health professions students and families on all aspects of educational funding. This position independently delivers comprehensive advising through in-person, virtual, phone, and email interactions, helping students navigate application processes, meet documentation requirements, understand complex financial aid regulations, and make informed decisions about financing their education.

In addition to advising, the position contributes to recruitment, retention, and outreach efforts and manages key work study program operations, acting as the liaison to the CU Denver campus for reconciliation issues and supports students and campus supervisors with trainings and materials. The Senior Financial Aid Advisor also partners with assigned professional programs, offering regulatory guidance, responding to complex inquiries, and ensuring consistent application of financial aid policies and processes.

This role requires strong communication, analytical skills, and the ability to work autonomously in a fast-paced, student-focused environment.

Supervision Received: This position reports to the Associate Director of Financial Aid Advising.

Supervision Exercised: This position does not supervise others.

Key Responsibilities:

Student Advising - 50%

Conduct in-person, virtual, phone, and email advising sessions.
Provide guidance on FAFSA, verification, SAP, cost of attendance, loans, and aid options.
Respond to student inquiries within service-level expectations.
Maintain clear, empathetic, accurate communication using team-approved messaging.

Processing & Documentation Review - 5%

Review verification documents, resolve conflicting information.
Process appeals (SAP, budget increases, dependency overrides).
Track and follow up on incomplete files.
Process general requests (housing letters, NHSC, needs analysis).
Assist with processing related projects as needed.

Outreach/Presentations - 10%

Deliver presentations or outreach activities to internal and external audiences (e.g., students, community partners, or campus stakeholders) in alignment with departmental goals.
Coordinate logistics for outreach events or presentations (scheduling, materials, audience needs, follow up communication).
Adapt presentation content and delivery style based on audience needs, feedback, and setting (in person, virtual, small group, large group).
Report outreach activity (e.g., events completed, audiences reached, outcomes or follow up actions) as requested.

Training/Professional Development - 5%

Participate in ongoing training to stay current with financial aid regulations, systems, and best practices.
Attend professional conferences, webinars, and workshops to enhance knowledge and skills.
Engage in cross-training opportunities to support office flexibility and coverage.
Maintain certifications and credentials relevant to financial aid advising.

Work-Study Program Coordination - 20%

Oversee the Anschutz work-study processes, including managing a new CU Anschutz Student Employment inbox, triaging inquiries, and providing timely responses to students and supervisors.
Serve as the primary liaison to CU Denver Student Employment for resolving issues.
Serve as the Anschutz campus primary trainer to provide guidance to students and supervisors on work-study policies, hiring processes, and system navigation.
In collaboration with the Associate Director, develop and maintain Anschutz work-study resources, including guides, handbooks, training materials, and documentation to support consistent understanding and application of work-study policies and processes
Support accurate student payment processing by assisting with reconciliation, monitoring discrepancies, and troubleshooting payroll related issues.

Professional Program Support - 10%

Serve as the designated administrative contact for assigned professional programs (e.g. Pharmacy, Dental) to provide guidance on financial aid regulations and respond to complex questions and issues.
Act as a liaison between Financial Aid and professional program leadership, facilitating clear communication regarding timelines, policy updates, escalated student situations, and operational risk.
Participate in and contribute to program-level meetings as a financial aid consultant, identifying regulatory considerations, recommending process improvements, and ensuring follow-through on action items.
Translate program-specific updates into operational guidance for internal staff, ensuring consistent application of policies and maintaining accountability for accuracy.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Why Join Us:

The Financial Aid and Scholarships office, part of the Enrollment Operations division, is responsible for the administration of federal, state, and university financial aid and scholarship programs and for supporting students who have the potential to change the world through their practice and/or research. This team is dedicated to processing aid accurately and in a timely manner and to providing the best service possible to our busy students. The team also works collaboratively with other student services, schools and colleges, and the Denver campus in a dynamic and engaging work environment.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay
Paid Time Off: Accruals over the year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days: 15/year
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Bachelor's degree from an accredited institution of higher education. Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.
Two years of professional level experience in financial aid, admissions, advising and/or scholarships office or related field that focuses on customer services in a financial context (ex. Banking, Advisory, Wealth Management, Insurance, University/College, TRIO/Upward Bound etc.).

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

Experience working with graduate and professional students, especially those in health-related programs.
Experience working with Oracle PeopleSoft Campus Solutions.
Experience working with Federal and State aid regulations.
Knowledge and experience counseling student debt.

Knowledge, Skills and Abilities:

Comprehensive knowledge of federal, state, and institutional financial aid regulations, policies, and compliance requirements.
Demonstrated commitment to high-quality, student-centered customer service.
Strong public speaking, presentation, and facilitation skills across a variety of audiences and formats.
Excellent interpersonal, conflict resolution, and relationship-building skills.
Strong analytical, research, critical-thinking, and organizational abilities.
Ability to exercise sound judgment and make independent decisions in complex situations.
Proven ability to build and maintain effective working relationships with colleagues, campus partners, and external stakeholders.
Ability to clearly communicate policies and procedures to diverse audiences and train staff or campus partners as needed.
Ability to assess situations, identify challenges or opportunities, and provide practical, solution-focused recommendations.

Conditions of Employment:

Standard campus hours are 8am - 5pm, with public-facing office hours of 9am - 4pm
Employees are required to work on site a minimum of three (3) days per week, or more frequently as designated by campus policy, leadership direction, or operational needs.
Occasional evening or weekend work may be required for events, outreach activities, or peak operating periods.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Mercy Booth - Mercy.Booth@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by June 29, 2026. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $55,000 - $62,525.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Application Materials Required: Cover Letter, Resume/CV, List of References Job Category
: Academic Services Primary Location
: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 20659 - VCSSLS-AVCSESS-Financial Aid Schedule
: Full-time Posting Date
: Jun 11, 2026 Unposting Date
: Ongoing Posting Contact Name: Mercy Booth Posting Contact Email: Mercy.Booth@cuanschutz.edu Position Number: 00300387

To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=40208&lang=en