Job Details

SLATE Coordinator
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Position Number: 5631776
Location: Statesboro, GA
Position Type: Admissions/Enrollment

SLATE Coordinator

Job ID: 277141
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

Statesboro Campus - Statesboro, GA OR Remote

Department Information

Office of the Vice President of Enrollment Management

Job Summary

The Slate Coordinator is a hands-on position that supports the ongoing development of the University's 2 (two) Technolutions Slate CRM instances: Undergraduate Admissions and Graduate Admissions. The coordinator will support strategic and innovative work within the Division of Enrollment, Marketing & Student Success and the Jack N. Averitt College of Graduate Studies (and any future expansion).

This position will collaborate closely with the Slate Captain, Undergraduate Admissions, the Jack N. Averitt College of Graduate Studies, University Communications and Marketing, Information Technology Services, Adult and Online Learning, and third-party partners to support ongoing implementation, optimization, and expansion of processes within Slate to meet University enrollment goals.

Hybrid with the option of fully remote after onboarding. Some required campus events.

Responsibilities

Maintain a comprehensive knowledge of Technolutions Slate CRM best practices with ongoing training/learning to stay up-to-date on all features, tools, and opportunities for system and process optimization.
Work with departmental functional experts to build or enhance Slate-based functionality to support Division initiatives.
Support and assist with maintaining Slate-hosted applications, forms, and application decision processes including checklists, reader bins and forms, document uploads/storage, print and electronic admission and scholarship letters, and releasing admission decisions.
Support and assist with maintaining events, portals, recruitment/scholarship processes, forms, and other tools within Slate that support recruitment and yield initiatives.
Build and maintain queries, dashboards, rules, fields, and prompts.
Build and maintain reports on enrollment data, processing, and other strategic efforts for internal enrollment assessment and planning, institutional surveys, and historical data capture.
Ensure data integrity by building and maintaining data imports, deduplicating records, and auditing existing processes.
Serve as a point of contact for Slate questions from university staff. Troubleshoot and liaise with other support systems to complete projects and solve problems.
Create, maintain, and share resources, documentation, and training for Slate processes.

Required Qualifications

Educational Requirements

Bachelor's Degree

Required Experience

Three (3) or more years of experience with Technolutions Slate CRM or similar customer relationship management system.

Preferred Qualifications

Preferred Experience

Two (2) or more years of related work experience with Slate (similar customer relationship management system).
Experience working in higher education admissions, recruitment, operations, marketing, project management, or software support.

Proposed Salary

$45,600

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

Resume
Cover Letter
Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

Effective communication (verbal and written), organizational and human relation skills

Apply Before Date

October 24, 2024

Application review may begin on September 18, 2024

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Internet access

Ability to comply with university document security measures

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

Must be able to perform duties and responsibilities with or without reasonable accommodation.
Work is generally performed in an office environment.
Work occasionally extends beyond 40 hours to evenings and weekends.
Must comply with university document security measures.
Must have internet access if working remotely.
All work for Georgia Southern must be completed while the employee is physically located in the State of Georgia or the State of South Carolina.

Background Check

Position of Trust + Education

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=277141&PostingSeq=1