Job Details

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Texas Tech University
  • Position Number: 3310617
  • Location: Lubbock, TX
  • Position Type: Facilities Management

Operator I - Operations Control / Call Center
Ops Div Facilities Maintenance

Position Description
Operates a console, machinery, and/or data terminal. Must have ability to understand and follow oral and written instructions. Work is performed under direct supervision, and is evaluated on the basis of accuracy and adequacy of output. Work is performed under office conditions; employees may work under pressure to meet deadlines.

Major/Essential Functions
  • Department safety (Safety to plant personnel and equipment is a top priority) - Employee will work safely using "STOP" training skills to identify and prevent unsafe acts.
  • Performs skilled work in monitoring environmental control equipment, building automation systems, energy management and conservation programs and controls, and property/life safety alarms for Texas Tech University facilities.
  • Provides data acquisition and report preparation for the department maintenance management programs. Provides point of contact for campus customers to report problems with facilities or request help in emergency situations.
  • Coordinates heating and air conditioning equipment operating schedule with facility utilization requirements to maximize energy conservation.
  • Assists electronic maintenance environmental systems technicians in troubleshooting computerized field unit energy management panel program discrepancies and general HVAC equipment configuration errors.
  • Complies with written direction to dispatch construction trade personnel for emergency facility repairs when required.
  • Position requires working rotating shifts, including weekends and holidays.

Required Qualifications
High school or the equivalent and one year work experience in the area of assignment; job related education may be substituted for the required experience.

Preferred Qualifications
  • Experience as an emergency dispatcher or in a call center.
  • Previous experience in an office environment.

To apply, visit

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicants race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

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