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Grossmont/Cuyamaca Community College District
  • Position Number: 1601669
  • Location: El Cajon, CA
  • Position Type: Business - Information Systems and Technology

MANAGER, TECHNOLOGY PROGRAMS (Student Information Systems)

San Diego County - District Office

Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.

The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.

The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.

Become a part of this dedicated team in beautiful San Diego County!

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Job Summary
Application Deadline: September 24, 2019 at 11:59 p.m.

Department: Information Technology (I.T.)

Months worked out of the Year: 12 months

FTE: 1.0

Work hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.; with flexibility.

Shift Differential: None

Starting Salary Range:
Range: M-07; $90,472 (Step A) or $94,091 (Step B) or $97,855 (Step C) Annually
Based on education and experience

Anticipated Start Date: October 2019
Job Description
The Grossmont-Cuyamaca Community College District is seeking a Manager of Technology Programs for our student information system (SIS) to join the District's Information Technology (IT) Department. As the lead programmer for this highly important resource it is imperative that applicants have both excellent technical skills for managing the performance and integrity of the system as well as the communication skills to work effectively with faculty, staff, and administrators.

The selected candidate will be working in a participatory governance environment to assist various departments with the following:
  • Highly complex software development.
  • Software program, database and network administration scripting.
  • Designing, implementing, administering and troubleshooting hosted to on-premise system integrations.
  • Hardware / software troubleshooting (as related to software projects).
  • Creating and updating software documentation / project documentation.
  • Creating and updating workflow and software development procedures.
  • Knowledge of Ellucian Colleague ERP application suite and Colleague Toolkit or Colleague Studio programming environments (or other Higher-Ed SIS - Student Information System and development). Familiarity with common education file structures and concepts. Prefer familiarity with Unidata database, which will be migrating soon to SQL.
  • Providing expertise in writing simple/complex queries, and optimizing SQL statements for various projects to ensure desired output. Thorough understanding of database structures, data integrity and integration concepts
  • Familiarity with entire software development life-cycle, and capability of participating in all phases to deliver quality products from simple to highly complex projects. Able to analyze, design, code, manage, test, and document customizations
  • Ability to Design, implement, administer and troubleshoot hosted systems, on-premise systems and cross platform integrations without compromising on confidentiality, quality, or and integrity of data. Knowledge of applicable data privacy laws (PII / FERPA) and best practices
  • Ability to analyze and improve User Interface and Workflow processes in both ERP and web interface systems from an end user usage and data analytics point of view
  • Testing, troubleshooting, and debugging new and existing code to remove errors, improve performance, and ensure data integrity.
  • Migrating or upgrading database from one server system to another without compromising on confidentiality, quality, and integrity of data.
  • Familiarity with Windows and Windows Server, Unix and Linux operating systems. Familiarity with Linux and Windows scripting, Perl, Powershell.
  • Familiarity with web programming languages: HTML5, DHTML, JavaScript, .NET, jQuery, C#, Knockout, and CSS. Familiarity with data programming languages: Envision, UniBasic, UniQuery, T-SQL.

  • Under the direction of an assigned manager in the Information Systems department, use independent judgment to plan, organize, implement, complete, and manage Student Services projects which are complex or technology-related and have significant impact and visibility. Perform complex and independent research and analyses for an assigned College or District program area to provide leadership in all aspects of program management including development, implementation, completion, and follow-up.


  • Facilitates and fosters business process analysis, conducts needs analysis and related functional requirements assessment specific to student success administrative operations.
  • Leads research efforts to discover best-practice solutions to streamline business processes.
  • Maintains effective communication and working relationships with administrators, contractors, and staff within the assigned and related projects.
  • Consult with and advise managers and technical representatives on the project application, interpretation of technical information, and the implication on operations and procedures.
  • Assumes management responsibility for assigned Student Services projects providing leadership, communication, and direction for cross-functional teams from various departments throughout the district.
  • Prioritizes projects; evaluates alternatives, determines time and cost estimates, assigns optimal resources and develops project timelines
  • Monitors progress of projects, modifying resources, scope, and/or timelines as necessary and appropriate; prevents or resolves problems; performs post-implementation evaluation of projects.
  • Develops reports and/or report specifications to support strategic Student Services decision-making and to measure performance of software and business practice projects according to key success measures.
  • Provides analysis of relevant software usage to ensure compliance with applicable standards, regulations and mandates, as well as to maintain system of record standards and data integrity.
  • Monitors and maintains systems security measures and procedures.
  • Coordinate, develop and oversee the training of Districtwide Staff regarding the program area. Train all levels of staff on system/project functionality
  • General knowledge of student services trends and developments
  • Provide leadership for support personnel assigned to the program area. Train, evaluate, and provide work direction to personnel as assigned.

  • Participate on, and provide technical assistance to District and College committees.
  • Serve as liaison with outside agencies and other districts on assigned projects.
  • Serves on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence.
  • Maintains awareness of new trends and developments in the field of information technology, process analysis and implementation; incorporates new developments as appropriate.
  • Participate in the selection of staff.
  • Performs related duties as required.



  • Operational characteristics, services and activities of information systems analysis, student services, and programming functions.
  • Operational characteristics of electronic data processing systems.
  • Principles and practices of systems analysis, design, development, implementation and maintenance.
  • Principles and practices of program development and administration.
  • Methods and techniques of project management.
  • Methods of management information systems development and project control.
  • Systems process analysis management techniques.
  • Project and research planning and design, data collection, analysis, report preparation and presentation of results.
  • Comprehensive report preparation with respect to purpose, method, analysis, results, and recommendation.
  • Salient issues and current methodologies in post-secondary educational research such as transfer, matriculation, accreditation.
  • Specialized interactions between the web and computer systems for functional integration purposes.
  • State and legislative mandated reporting requirements as applicable.
  • Technical Writing.
  • Principles of supervision, training, and performance evaluation.
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
  • Pertinent federal, state, and local laws, codes, and regulations.

  • Analyze situations and adopt an effective course of action.
  • Collaborate with management, department heads, and administrators, and end users to resolve complex issues.
  • Communicate effectively both orally and in writing.
  • Coordinate marketing plans with vendors and College/District staff
  • Create new policies and procedures as needed.
  • Design and administer questionnaires and research instruments.
  • Develop manuals.
  • Establish and maintain effective working relationships with others.
  • Evaluate and make recommendations in operations, systems, procedures, policies, and methods.
  • Implement project and follow-up for future enhancements/modifications.
  • Independently initiate research studies and reports including the design, collection, organization, analysis, coordination and development of research.
  • Interpret and explain laws, rules, policies and procedures.
  • Meet schedules and timeliness.
  • Modify, test, evaluate, and implement modifications as necessary.
  • Perform statistical and administrative analysis.
  • Prepare written analysis, recommendations, and complex reports.
  • Provide leadership to users and address issues/problems.
  • Research and analyze data and information, reason logically and creatively and develop, evaluate, and effectively present alternative recommendations.
  • Strong report writing and presentation skills. Strong oral and written communications skills. Train and supervise personnel.
  • Work confidentially with discretion.
  • Work independently with little direction.
  • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications

  • Any combination of training and experience equivalent to: a Bachelor's degree from an accredited college or university and two years of project management. Prefer: four years of professional level experience coordinating the research, study and analysis of; management, budget, administrative, organizational, functional or procedural problems.


  • Information systems environment; subject to lifting, moving and installing computer equipment; subject to eye strain from computer terminal.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of the classification.

Additional Information


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Having the following materials prepared and ready to attach BEFORE beginning the application may make the application experience more seamless.
Position specific required documents:
  • Complete and current resume.
  • 1-2 page cover letter addressing how you your previous experience and skill set meet the criteria for this position taking a close look at the skills noted on the introductory statement for this position . *note* the cover letter is also used while screening your application materials to gain information about your qualifications.

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Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.

GCCCD is an Equal Employment Opportunity and Title IX employer.

Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by calling (619) 644-7679.

Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.

To apply, visit

The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.

The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.

The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.

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