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Director, Financial Aid and Scholarships Full-Time
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Position Number: 5629748
Location: Oregon City, OR
Position Type: Financial Aid

Director, Financial Aid and Scholarships Full-Time

Salary: $94,755.72 - $136,997.39 Annually
Location: Oregon City, OR
Job Type: Full-Time, Non-Union, Exempt
Division: Academic Foundations and Connections
Job Number: 2425-00137
Closing: 9/15/2024 11:59 PM Pacific

Description

Clackamas Community College (CCC) at the Oregon City campus, Oregon seeks to hire a Director of Financial Aid and Scholarship (full-time, non-union, exempt). We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to College strategic priorities and seeks to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.

PURPOSE OF POSITION:
The Director of Financial Aid serves as the chief administrator for the Financial Aid department and oversees the administration of a student aid program that consists of federal, state, and local funds averaging $30 million annually. The Director serves as the primary contact between the institution and the Department of Education and oversees the accurate receipt, evaluation, and approval of requests for all aid programs including establishing procedures, maintaining transactions, records, and ensuring the effective and efficient use of systems and databases, while meeting all regulatory requirements. The Director provides leadership and direction to 10 full-time classified, part-time, and student personnel, and ensures that departmental systems and processes are in place to meet institutional goals and maintain financial aid program compliance. The Director is an active leader on campus, serves on multiple committees and is responsible for sharing information about aid programs, state regulations, and for providing data-driven financial aid strategies that support student recruitment and retention efforts.

ESSENTIAL JOB FUNCTIONS:

1. Administers Financial Aid Programs (50% of Time)

1.1. Administers federal and state financial aid and work programs effectively to meet student needs and enrollment management objectives including developing, planning, implementing, administering, and assessing department priorities and objectives to meet identified goals.1.2. Responsible for maintaining Title IV Program Participation Agreement with the U.S. Department of Education. Stays current with changes and regulations and submits new programs for approval of funding and ensures compliance with Title IV aid programs.1.3. Effectively utilizes the student information system (Colleague) and federal systems to administer budgets for Financial Aid, Student Employment and related funding options, monitors fund balances, ensures funds are spent properly, and takes appropriate action to maximize usage of fund and prevent over awarding.1.4. Oversees the satisfactory academic progress (SAP) evaluation process and serves as the final reviewer in the appeal process for students seeking reinstatement of financial aid eligibility.1.5. Prepares, writes, and files required state and federal reports; answers questions and provides information during audits and official reviews to justify policies, procedures, and variances. Ensures the data integrity of results reported to the College and to the US Department of Education.1.6. Manages the College's policy & procedure manual for Financial Aid programs to ensure aid programs are compliant with federal, state, and Foundation rules, regulations, and bylaws. Continuously reviews, updates, and ensures the processing of financial aid, grants and scholarships follow the published policy & procedure manual. 1.7. Actively demonstrates a commitment to student service and student development and proactively works with staff within the department and across the campus to ensure that the student experience with Financial Aid is accessible without unnecessary barriers.1.8. Proactively responds and works to resolve grievances and complaints about financial aid processes, procedures, and staff. Meets with students who have complaints about financial aid in general or specific to the College. Obtains and investigates complaints, determines facts, and responds appropriately to students or agencies with final decisions.1.9. Collaborates with CCC Marketing teams to promote financial aid, scholarship and work study programs appropriately to prospective and current students and ensure that all required notifications and materials are accurate.

2. Supervision of Employees (35% of Time)

2.1. Develops a knowledgeable, productive and effective departmental staff who are adept at meeting the needs of today's students, by hiring, training, and supervising full-time classified, part-time, and student employees both directly and through delegation.2.2. Develops office-wide goals and objectives to ensure that staff in the department are administering financial aid, scholarship and work programs effectively, efficiently, and that the department is meeting identified institutional outcomes.2.3. Maintains open and effective communication among all supervised areas engaging employees in regular team and individual meetings to set individual and team expectations and priorities, build consensus, address conflict and communicate changes or new expectations appropriately. 2.4. Advocates for the staffing, professional development, cross-training and technology needs required for the department to achieve identified goals. 2.5. Works with employees to train, improve, and correct deficiencies, set goals, and learn new skills and tasks; implements discipline and termination procedures and follows requirements set by collective bargaining agreements. 2.6. Works closely with the Financial Aid Coordinator and Systems Analyst to ensure that day-to-day operations in the department are running smoothly, staff are clear about daily tasks and assigned projects, processes and procedures are accurately being applied and that regulatory and service needs are being met.

3. District-wide Financial Aid Resource (15% of Time)
3.1. Provides financial aid expertise to faculty and staff across the campus and contributes to the development of good financial aid policy and strategic planning at the college by serving on departmental and college-wide committees representing financial aid programs including Access, Retention and Completion, Chairs and Directors, Student Accounts and Curriculum Committees.
3.2. Represents CCC at the state and federal level by participating in regular OASFAA meetings and related conferences and taking advantage of opportunities for input provided by the U.S. Department of Education, Oregon Department of Higher Education, and various professional associations.
3.3. Develops and maintains positive and productive relationships across campus with faculty and staff; gives presentations and shares information about financial aid rules and regulations, addresses concerns, areas of noncompliance, and helps mitigate financial risk for the College.
3.4. Collaborates with the CCC foundation and Business Office staff to administer additional grant, aid, and scholarship funds. Participates in an advisory capacity to the foundation and business offices.
3.5. Demonstrates an understanding and awareness of other cultures and belief systems, advocates to remove barriers for students who may experience systemic barriers, and facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
3.6. Performs other related tasks as required.

Qualifications

REQUIRED QUALIFICATIONS

:

Bachelor's degree in Student Services, or related field (e.g. Education, Business, Accounting, and Public Administration) AND at least five years' work experience in a financial aid office AND three years of management and supervisory experience in a higher education setting OR Any equivalent combination of education and experience will be considered.
Advanced knowledge of Title IV federal financial aid program guidelines and requirements
Advanced skills using a student information system (E.g. Colleague or Banner) to administer financial aid programs;
Demonstrated understanding of diversity, equity, and inclusion; excellent written, verbal communication, and public speaking skills.

PREFERED QUALIFICATIONS

:

Masters' Degree in Student Services, or in a related field (e.g. Education, Business, Accounting, and Public Administration).
Previous experience working in a community college setting.
Previous experience using a Student Information System.
NASFAA Credentials or CFFA

SPECIAL REQUIREMENTS

:

This person works with sensitive financial and student data and much pass a criminal background check prior to starting.

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

WORKING CONDITIONS

:

The position requires minimal (20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment.
The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require some degree of agility and hand eye coordination.
The work environment is usually well-protected, with minimal hazards or obstacles (5-20%). There is little or minimal element of personal risk or hazard. Job conditions are usually comfortable, with minimal (5-20%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have minimal responsibility for driving.

SUPERVISORY RESPONSIBILITIES

:

Directly responsible for the supervision of over 10 and rarely over 25 FTE employees.

SUPERVISION RECEIVED

:

Works under the general direction of the Associate Dean, Academic Foundations and Connections.

Additional Information

APPLICATION INSTRUCTIONS:

When applying for this position, you will be required to complete the NeoGov application and attach the following electronic documents.
1. Resume
2. Cover Letter explaining your interest in the position and describing how you meet the minimum and special qualifications and requirements of the position.
3. If applicable: Veteran's Preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

VETERANS' PREFERENCE:

Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Military personnel who expect to be honorably discharged from the military within 120 days of certifying veteran status on this job application, may also request preference. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.

DOCUMENTS REQUIRED:

MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.

For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx

BENEFITS:

CCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, and Long-term Care Insurance programs.
CCC currently funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. A portion of the 6% will be diverted to The Employee Pension Stability Account as mandated by Senate Bill 1049. CCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.
CCC provides a tuition waiver for courses offered at CCC for yourself, domestic partner, and IRS dependents; plus, partial tuition reimbursement for yourself at other accredited institutions.
CCC qualifies as a public employer under the Public Service Loan Forgiveness Program.

TERMS OF EMPLOYMENT:

All positions at CCC are required to be available for work onsite as requested by the college.
The typical schedule includes working on campus, Monday - Friday, 8:00a.m. - 5:00p.m. with some remote work days and some evening/weekend activities required.
Your official transcripts will need to be sent from the Registrar of your degree granting institution with 30-days of hire at CCC.
Employees must maintain Metro Portland, OR or Vancouver, WA residency as a condition of employment.
Providing false information will result in rejection of an application, employment offer or dismissal.

EQUAL OPPORTUNITY EMPLOYER:

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

To apply, visit: https://www.schooljobs.com/careers/clackamascc/jobs/4618831/director-financial-aid-and-scholarships-full-time