Job Details

Software Solutions Specialist

Position Number: 7199336
Location: Salt Lake City, UT
Position Type: Computing - Network/System Administration

Software Solutions Specialist

Job Summary

We are seeking a skilled and versatile Software Solutions Specialist to join our Software Solutions team. This cross-functional technical role is responsible for supporting, implementing, and maintaining the software systems that power our institution, with a primary focus on Salesforce and integrated AWS/ETL data solutions.

The ideal candidate is adaptable, technically curious, and comfortable working across a variety of platforms and technologies. This role requires someone who can wear multiple hats, contribute across systems, troubleshoot technical issues, and continuously learn new technologies and processes as institutional needs evolve.

This is primarily a Salesforce administrative role, with development and scripting support (NOT a senior/full-time developer role). You will be asked to interact with end users at times; however, this is not a primary stakeholder-facing position. The successful candidate must be comfortable taking directions, collaborating closely with the Team Lead and Lead Developer, and contributing within an established technical team structure.

We are looking for someone with experience in the following areas:

Salesforce administration
Marketing and communication automation
ETL tooling and scripting
Technical diagramming/documentation (highly preferred)

Additional Information:

This position is not eligible for visa sponsorship now or in the future.
This role requires residency within the state of Utah.

Responsibilities
Salesforce

Configure and maintain Salesforce environments, including user management, security settings, automation, and data integrity
Create and manage custom objects, fields, record types, validation rules, page layouts, and workflows
Familiarity with Apex, Lightning Web Components (LWC), Salesforce APIs, or integration development
Support reporting, dashboards (Tableau, PowerBI, etc.)

Data Integration & ETL Support

Support and maintain AWS-based ETL pipelines and integrations between Salesforce and other institutional systems
Assist with data architecture, transformation, and synchronization across platforms
Write and troubleshoot SQL and SOQL queries
Experience with AWS services such as Lambda, S3, or related ETL/data pipeline technologies

Collaboration, Documentation & Technical Support

Gather technical requirements and assist in implementing solutions under the direction of senior technical staff
Create and maintain technical documentation and system diagrams, including ERDs, UML diagrams, process flows, and integration mappings
Collaborate closely with the Team Lead and Lead Developer on technical initiatives and project execution
Provide internal user support, troubleshooting, and knowledge sharing

Email Marketing/Automation

Segment data for email communications using suppression lists and defined criteria to reach target audiences
Utilize marketing automation tools to achieve desired outcomes through dynamic solutions, rather than static updates
Apply basic UI/UX skills to assist with creating email templates for users when needed

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications

Requires a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.
Salesforce Administrator certification required
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Demonstrated ability to learn new technologies and adapt to evolving technical environments
Demonstrated ability to work effectively within a collaborative technical team environment and follow established technical direction, standards, and guidance from team leadership
Ability to work effectively in an environment where business priorities, project scope, and technical requirements shift rapidly based on institutional and leadership direction

Special Instructions

Requisition Number: PRN45205B
Full Time or Part Time? Full Time
Work Schedule Summary: Remote, 8:00 a.m.-5:00 p.m.
Department: 02218 - Data and Software Solutions
Location: Campus
Pay Rate Range: $72,000 - $82,500
Close Date: 7/29/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/202823