Job Details

Assistant Director of Graduate Processing

Position Number: 7129294
Location: Salt Lake City, UT
Position Type: Admissions/Enrollment

Assistant Director of Graduate Processing

Job Summary

The Office of Admissions looks forward to welcoming a new Assistant Director for Graduate Admissions Operations. This position supervises a group of in-person and remote application evaluators and customer service professionals who are thoughtful and dedicated, espousing a strong sense of responsibility to the students and institution we serve. We seek a leader with experience in admissions, enrollment management, and/or student services who enjoys supporting highly-engaged staff, overseeing major processes, and navigating complex and sometimes competing objectives. The Assistant Director for Graduate Admissions Operations reports to the Senior Associate Director for Admissions Operations and works closely with a wide swath of university partners to meet shared goals. Ideal candidates are patient, strategic, collaborative, confident, and flexible.

Responsibilities

Meet regularly with staff to ensure they have the support, knowledge, and tools needed to successfully do their work. Assess related training needs and coordinate training programs to meet those needs.
Communicate changes in processes, policies, and/or priorities to team members and campus partners.
Collaborate with University partners, departments and offices to better align application and enrollment processes.
Propose ways to improve the graduate applicant experience. Identify challenges in meeting goals and propose solutions.
Assist in setting short and long-term goals for the Graduate Admissions area and Operations team. Establish internal objectives and implement procedures to meet goals. Evaluate effectiveness and provide periodic progress reports.
Recruit, hire, and supervise full-time and part-time employees, including student clerks.
Connect daily with Area Supervisors to support their work managing the workflow.
Work closely with the other members of the Operations Management team to support an office culture of accountability and empathy.
Assist with review of graduate applications when needed (on rare occasions).
Other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications
Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.

Master's degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

A prior understanding of graduate admissions practices, credit evaluations, and testing practices.

An aptitude for working with databases and online platforms.

Professional experience related to international students and education systems.

Special Instructions

Requisition Number: PRN44905B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday - Friday (8am - 5pm)Staff are required to be in the office; this is not a remote position. After 90 days and with management approval, employees may have the opportunity to work up to three days a week remotely, although this is subject to change.
Department: 00295 - Office of Admissions
Location: Campus
Pay Rate Range: $55,000
Close Date: 5/9/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/201194